Have a Question?
Your peace of mind is important to us.
If you can’t find the answer below, please reach out to our friendly team — we’re here to provide personalised support whenever you need it. contact our team.
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We are pleased to offer convenient parking options for our patients.
Onsite parking is available at the rear of our building, with ample additional street parking in the surrounding area.At Central Dental Group, we are committed to making your visit as easy and stress-free as possible — so you can focus on your care, not your parking.
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At Central Dental Group, we believe every patient deserves a thoughtfully guided, personalised experience.
Following the creation of your treatment plan, your dentist will review it with you in detail to ensure it aligns perfectly with your clinical needs and personal goals.
Together, we will tailor the timing and structure of your appointments to suit your lifestyle and comfort.As part of your dedicated care experience, our Treatment Coordinator, Alyssa, is available to personally assist you at every stage.
Alyssa will work closely with you to organise your appointments, provide detailed health fund quotes, and answer any questions you may have regarding your treatment, scheduling, or financial arrangements.For your convenience, follow-up consultations with Alyssa are available should you wish for further clarification, personalised guidance, or additional support at any point during your treatment journey.
At Central Dental Group, your comfort, clarity, and confidence are our highest priority.
We are committed to providing a seamless and empowering experience — where every detail is designed with your wellbeing in mind. -
At Central Dental Group, we understand that certain dental concerns may require highly specialised care.
In these instances, we are proud to collaborate with a trusted network of leading specialists located in Wodonga, as well as in major regional centres including Melbourne, Sydney, and Canberra.Should the need for specialist treatment arise, your dedicated dental team will guide you through every option with clarity and care.
We will personally coordinate a seamless referral to a qualified specialist best suited to your needs, ensuring your experience remains smooth, informed, and stress-free.Throughout this process, your Central Dental Group dentist will continue to oversee your long-term care, maintaining a cohesive and comprehensive approach to your oral health journey.
Your wellbeing remains at the centre of everything we do, and we are committed to providing you with exceptional care at every step. -
At Central Dental Group, we are proud to be a fully accredited practice, committed to delivering the highest standard of dental care.
We first achieved QIP (Quality Innovation Performance) accreditation in 2013, followed by successful re-accreditation in 2016 and 2019 — a reflection of our unwavering dedication to excellence.Accredited practices voluntarily undertake a rigorous and ongoing evaluation process, demonstrating a commitment to continuous improvement, patient safety, and clinical excellence.
Choosing an accredited practice means choosing a team that prioritises your wellbeing, adheres to the strictest protocols, and invests in the quality of your care.While accreditation is not mandatory, we view it as essential. It represents our promise to you: that every experience at Central Dental Group is held to the highest professional and safety standards — because you deserve nothing less.
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At Central Dental Group, we are committed to making every aspect of your experience as convenient and seamless as possible.
To streamline your visit, we process your health fund rebate on the spot at the time of treatment — helping you focus entirely on your care without added stress.Simply bring your health fund card with you to your appointment, and we will deduct your rebate directly from the total fee.
Please note that we are proudly independent and do not have preferred provider arrangements with any health funds, allowing us to prioritise your needs above all else.Your satisfaction, comfort, and peace of mind are our highest priorities. We are here to ensure that every step of your journey with us is straightforward, transparent, and centred around you.
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At Central Dental Group, we are proud to support families through the Medicare Child Dental Benefits Schedule — a government-approved initiative providing eligible children under the age of 18 with access to dental care, up to a specified limit.
This program is available to families who meet federal income criteria, helping ensure that essential dental care remains accessible during your child's important developmental years.
If you are unsure about your child’s eligibility, our friendly team can assist you by verifying their status with Medicare during your visit.
Please note that while many services are fully covered, some treatments may require a co-payment. We are here to guide you through the process and make accessing care as simple and supportive as possible.For more information, feel free to contact us directly — or read more at Services Australia.
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At Central Dental Group, we are proud to provide dental care for patients approved under the Department of Veterans' Affairs (DVA) program.
To ensure your experience is as smooth and stress-free as possible, we facilitate direct claiming of treatment costs with the DVA on your behalf.Our commitment to exceptional care extends beyond clinical treatment — we are here to support you at every stage, ensuring you can access the services you deserve with ease and confidence.
For further information about how we can assist you, please feel free to contact our team directly.
You can also learn more by visiting DVA. -
At Central Dental Group, we are committed to creating an environment that is welcoming, accessible, and supportive for all patients.
Our facilities have been thoughtfully designed to ensure comfort and ease of access at every step of your visit.We offer designated disability parking spaces conveniently located at the front of the building, along with a ramped entrance for seamless access.
Inside, you will find wide doorways, wheelchair-accessible restrooms, and a spacious surgery specifically designed to accommodate hospital transport patients.Should you require any additional assistance, our caring team is here to support your individual needs, ensuring your experience is comfortable, dignified, and stress-free.
At Central Dental Group, your accessibility, comfort, and wellbeing are our highest priorities.
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At Central Dental Group, we understand that unforeseen circumstances may occasionally arise, requiring you to cancel or reschedule your appointment.
To maintain an efficient schedule and provide timely care to all patients, we kindly request your cooperation with the following policy.New Patients
All new patient appointments must be confirmed at least 24 hours in advance.
Failure to confirm may result in the cancellation of your booking.Cancellation Fee
In the event of a late cancellation or failure to attend your appointment, a cancellation fee may be applied.
The fee amount is based on the type of appointment and the time reserved for your care.Deposit for Online Bookings
All online bookings require a $100 deposit.
This prepayment will be applied toward treatment performed on the day of your booking.
If you cancel with less than 24 hours’ notice or fail to attend, the deposit will be non-refundable.Policy Rationale
When appointments are cancelled or rescheduled without sufficient notice, it affects other patients who may be awaiting care. To ensure fairness and availability for all, we respectfully enforce a 24-hour cancellation and rescheduling policy.
We appreciate that emergencies and unforeseen events can occur. In such cases, we will always review circumstances on a case-by-case basis with understanding and discretion.
Thank you for your cooperation and for helping us continue to deliver exceptional care to every patient.
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At Wodonga Central Dental Group, we are committed to delivering exceptional dental care with clarity, convenience, and professionalism.
To support a smooth and efficient experience, we kindly request adherence to the following payment guidelines:Full Payment on the Day of Treatment
We require full payment for all dental treatments and services on the day of your appointment, unless prior arrangements have been made with both your treating provider and a member of our management team.
Payment Options
For your convenience, we accept a variety of payment methods, including cash, debit cards, and major credit cards.
Please note that payments made via AMEX will incur a 2.5% surcharge.
Our front desk team will be pleased to assist you in processing your payment and issuing a receipt for your records.Health Fund and Government Support
If you hold private health insurance, are eligible for the Child Dental Benefits Schedule (CDBS), or hold a Department of Veterans' Affairs (DVA) Gold Card, we are pleased to assist you in determining your coverage and facilitating on-the-spot claims to simplify your visit.
At Wodonga Central Dental Group, our goal is to make every aspect of your care — including payment — straightforward, transparent, and stress-free.